Terms & Conditions


Welcome to the website and online store of our company’s products.

Before navigating the website and making your purchases, please read this carefully because it contains binding terms and conditions for the use of the website, the submission of orders through the online store and the conclusion of sales (here after “Terms of Use”).

These Terms and conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail.

The website www.mydvotion.com (here after referred to as the “Website”) was created and operated by the company under the name HIPPOKRATIS A.E.

2. Binding

By registering with, accessing, or otherwise using this website, you hereby agree to be bound by these Terms and conditions set forth below. The mere use of this website implies the knowledge and acceptance of these Terms and conditions. In some cases, we can also ask you to explicitly agree.

2.1 Login and register on the website

During your visit to the Website, you are given the opportunity to use and browse it as a visitor. No further action is required on your part to browse the Website as a visitor.

2.2 Information provided – products – prices

The Company is committed to the accuracy, truthfulness and validity of the information contained in the Website, in terms of its identity, the essential characteristics of the products posted on it and the services provided through it.

Information about the products for sale – indicatively its name, sale price, photo display, availability or not – is available and you can see them by following the search and navigation instructions of the Website and selecting the name of the respective product.

The Company will inform in a timely manner about any non-availability of featured products through appropriate reports that will appear on the Website next to the unavailable product.

The Company in the context of good faith is not responsible for registrations of electronic data made by mistake or inadvertently during the common experience, is not bound by them and is entitled to correct them whenever it realizes their existence.

The promotion of the products on the Website is not a binding offer for sale by the Company but has the meaning of a general informative report.

The prices listed on the products displayed through the Website include the respective VAT. These prices do not include shipping and / or cash on delivery, which are calculated when submitting your order and appear before its completion.

All prices are available on the Website without any typographical error.

2.3 Limitation of liability

The Company makes every effort to ensure that the information and data contained in the Website are correct and complete. However, given the nature and volume of the Internet, under any circumstances, including negligence, we are not liable for any kind of damage suffered by the user of the pages, services, options and contents of the Website which he makes on his own initiative.

The Company reserves the right to change the prices of its products whenever it deems necessary and without prior notice, by only announcing them through its website. Any price changes do not concern orders that have already been registered and have been accepted by the Website. Any discounts and / or offers for the products featured on the Website concern purchases through the Website.

In no case is the Company responsible for any damage caused by visitors of its Website or third parties due to a reason related to the operation or not and the use or not of the Website or the inability to provide services provided by it or and from any unauthorized interference by third parties with products or information available through it.

The articles and information on the Website are for your information only and do not replace the recommendations of specialists or the diagnosis and treatment of diseases, for which you should consult your doctor. Never disregard or modify medical advice or instructions, as you may have read something different on the Website. The acceptance or use of any information displayed on the Website is at your sole risk.

The Company is not responsible in the event that, for any reason, the operation of the Website is interrupted, or it becomes difficult and / or impossible to access it or if, despite the observed security measures, viruses or other malicious software are detected and transmitted to users’ terminals. or if unauthorized third parties interfere in any way with the content and operation of the Website, making it difficult to use or causing problems in its proper operation or by stealing information concerning personal data of customers and registered users.

The Company is also not responsible for the content and services of third party websites linked to the Website through hyperlinks (links).

The Company reserves the right to modify, add, change the content or services of the Website, as well as its Terms of Use, whenever it deems necessary and without prior notice, by simply announcing them through the Website.

3. Electronic communication

By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending an email to you, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.

4. Intellectual property

We or our licensors own and control all of the copyright and other intellectual property rights in the website and the data, information, and other resources displayed by or accessible within the website.

The copyright of the content and services of the Website (indicative and not restrictive, product names, logos and distinctive features, texts, graphics, images, designs, videos as well as a combination thereof) are protected by Greek, EU and international copyright laws. property.

The names, images, logos and insignia appearing on the Website and representing the Company or third parties and their products or services, as well as the registered trademarks of the Company, are the exclusive trademarks of the Company or third parties protected by the relevant trademark laws. Their appearance on the Website should in no way be construed as a transfer or assignment of their license or right of use.

It is prohibited to copy, distribute, transfer, modify the content of the Website, create derivative work or mislead the public about the actual provider of the content of the Website.

Reproduction, republishing, uploading, announcement, dissemination, transmission or any other use of the content in any way or for commercial or other purposes is permitted only with the prior written permission of the Company or any other copyright holder

The Website only explicitly gives users the opportunity to disseminate some of this content to third parties – including information about products and blog articles – by promoting it through social media and / or e-mail.

5. Third-party property

Our website may include hyperlinks or other references to other party’s websites. We do not monitor or review the content of other party’s websites which are linked to from this website. Products or services offered by other websites shall be subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.

We will not be responsible for any privacy practices or content of these sites. You bear all risks associated with the use of these websites and any related third-party services. We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.

6. Responsible use

By visiting our website, you agree to use it only for the purposes intended and as permitted by these Terms, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website.

Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.

7. Registration

You may register for an account with our website. During this process, you may be required to choose a password. You are responsible for maintaining the confidentiality of passwords and account information and agree not to share your passwords, account information, or secured access to our website or services with any other person. You must not allow any other person to use your account to access the website because you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you become aware of any disclosure of your password.

After account termination, you will not attempt to register a new account without our permission.

8. Idea submission

Do not submit any ideas, inventions, works of authorship, or other information that can be considered your own intellectual property that you would like to present to us unless we have first signed an agreement regarding the intellectual property or a non-disclosure agreement. 

If you disclose it to us absent such written agreement, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.

9. Termination of use

We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any Service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any Content you have contributed or have come to rely on, are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

10. Warranties and liability

Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content. 

We make no warranty that:

  • this website or our products or services will meet your requirements;
  • this website will be available on an uninterrupted, timely, secure, or error-free basis;
  • the quality of any product or service purchased or obtained by you through this website will meet your expectations.
  • Nothing on this website constitutes or is meant to constitute, legal, financial or medical advice of any kind. If you require advice you should consult an appropriate professional.

The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter which it would be unlawful or illegal for us to limit or to exclude our liability. In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website.

Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the total price that you paid to us to purchase such products or services or use the website. Such limit will apply in the aggregate to all of your claims, actions and causes of action of every kind and nature.

11. Privacy

To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date.

We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. Any emails sent by us to you will only be in connection with the provision of agreed products or services.

We have developed a policy to address any privacy concerns you may have. For more information, please see our Privacy Statement and our Cookie Policy.

12. Obligations of the Company

The Company recognizes the importance of personal data as well as its relevant information and takes all necessary measures, with the most modern methods, to ensure their maximum possible security.

The Company, in accordance with the respective institutional framework, takes all reasonable measures to ensure the confidentiality and security of data processing and protection against accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access and any other. form of improper processing.

All information transmitted by the individual is confidential and the Company has taken all necessary measures to remain secure and used only to the extent necessary to service the contract and provide its services as described in the processing purposes.

Legal entities also have the opportunity to place a valid order through the Website through their legal representatives, when and if they act within the limits of their responsibilities, or third parties acting on the basis of a legally given order. For the certification of the validity of order preparation by the legal entity, the Company reserves the right to confirm it by telephone or electronic communication.

13.Website security

The Website uses SSL (Secure Sockets Layer) technology for the security of information, personal data and transactions. SSL technology relies on a key code to encrypt data before it is sent over the SSL connection. The security control between the data and the server is based on the unique key code, ensuring the integrity of the communication and protecting the information during their transfer. The browsers Google Chrome, Internet Explorer, Mozilla Firefox, Opera, Safari support the SSL protocol and it is recommended to use them to connect to the Website.

14.Product ordering and consumer protection

Placing an order through the Website is the conclusion of a distance selling contract regulated by the legal framework of Law 2251/1994 “Consumer Protection”, as amended and in force to date.

Persons who are legally competent in accordance with the articles of the Greek Civil Code have the possibility of concluding a valid order through the Website.

The Company, in case of an order from a legally incompetent person, does not bear any responsibility as it is unable to verify it and reserves the right to demand from the supervisor or guardian the payment of any orders that will be made and executed to legally incompetent persons.

15. Order submission and receipt procedure

To place a product in the “Shopping Cart”, click on “BUY NOW” and transferred to the Checkout, fill in the billing information, if there are any comments you want to fill out. In case you want to issue an invoice, please click on the field marked INVOICE (Yes or No) and fill in the invoice details (Invoice issuance is provided only for companies with Greek VAT number). If you want to send to a different address, click on the field marked Send to a different address and fill in the shipping details.

Choose the Payment Method, Bank Account Deposit, Cash on Delivery, PayPal Payment or Credit / Debit Bank Card. Make sure you read the “Payment Terms” section carefully, which details payment methods. However, if you have chosen payment using a card, the system takes you to the page of the electronic payment center (ePOS Paycenter) of Piraeus Bank, where you fill in the required card details.

Before proceeding, you will be asked to agree to the Website Terms & Conditions by clicking the field in front of the “I have read and agree to the Terms and Conditions” sentence. You can visit the Terms of Use section again from here to consult them. If you give your consent, you can proceed to the next step by clicking SEND ORDER.

Once you place your order, a message appears informing you that your order has been registered in our online store and notifying you of its characteristic number. Use this number if you need to contact the Company about your order.

15.1 Execution and sending of an order

The Company takes care of the preparation of the order within the time mentioned in the “Terms of Shipping and Delivery” When the order is completed, you are informed by e-mail, to the e-mail address you have given us, for the sending of your order.

15.2 Pricing

All sales from our online store are accompanied by a legal sales document – indicative, retail receipt or invoice – which lists the items, quantities and all charges in detail (VAT, shipping costs, cash on delivery service costs).

The sales document is enclosed in the order package. The Company keeps in its file a copy of each sales document.

16.Shipping and delivery terms

Orders placed in our online store are usually shipped no later than the next business day – Monday to Friday – after confirmation of your order. However, if you have chosen to deposit in a bank account as a method of payment, we must also have received the confirmation of payment from the partner bank, whenever it takes place, before sending your order, which will be made the next working day after its confirmation payment.

The Company reserves the right to inform you immediately, by sending an e-mail or telephone, in case of non-availability of the product found after the submission of your order. In this case, you can, by express statement, cancel the order or consent to the execution of the order. In case of cancellation, the company will proceed immediately, within four working days, to refund the amount paid.

Deliveries within Greece are made with the courier companies cooperating with our Company. Delivery time is usually 1-3 working days from the day you will receive an email notification for sending your order. Delivery to inaccessible areas usually requires an additional 1-2 working days.

Shipments to Cyprus are made by ELTA Hellenic Post as “Registered” and “Priority AD”, with time and other terms of delivery, as determined by ELTA and the postal services of the countries of destination of the order.

The above delivery times do not apply in cases of force majeure or unforeseen circumstances as well as during health crises such as COVID-19.

The parcel with your order is delivered to the address and the person you have stated at the time of submission and if the recipient is absent, depending on the convenience and service policy of the courier company, the order is delivered to a third party, proxy of the recipient or someone identifiable third party residing at the same address as the consignee.

If the delivery cannot be done nevertheless, the courier company notifies the consignee in any convenient way (indicative, written note, telephone, sms, e-mail), to agree with him on the delivery of the parcel and if necessary and from the nearest courier company store, within a certain number of days.

If the recipient is unable to receive the parcel, as defined above, the parcel is returned to the Company. If and if the customer wishes the parcel to be sent to him again, in this case he will be charged with the shipping costs.

17.Payment terms

For your best service for purchases from our online store, there are three ways to pay for your orders, namely cash on delivery, payment using a card or deposit in a bank account.

Cash on delivery: Payment for the order is made upon delivery of the products, at the delivery address you indicated to us, to the employee of the cooperating courier company. The amount you pay includes, in addition to the cost of the products, both the shipping costs and the cost of the cash on delivery service, which amounts to € 2.00 (including 24% VAT).

The possibility of cash on delivery is not provided for orders shipped outside Greece. Credit / debit / prepaid card debit: Order payments can be made with the following card types: Visa credit and debit cards, MasterCard credit and debit cards, Maestro cards, Visa corporate cards, Visa MasterCard prepaid cards, MasterCard prepaid cards , Piraeus Bank MasterCard prepaid cards, prepaid VCN / BSA MasterCard cards, MasterCard solidarity cards.

When you choose this payment method, after placing the order you are transferred to the secure environment of the electronic payment center (ePOS Paycenter) of Piraeus Bank. On this page, fill in the required information, ie the card number, month and year of expiration, the three-digit verification code and the name of the cardholder, following the relevant instructions, and submit your billing order.

These details are not registered on the Company’s Website, but are processed by Piraeus Bank in accordance with its terms of transactions, which you accept if you use this method of payment.

Using the SSL (Secure Sockets Layer) protocol for secure online transactions, all card information entered during this process is transferred over the internet using encryption technology so that it cannot be read or changed during transfer. 

PayPal: You can pay for your order with your PayPal account. To activate the payment you will be taken to the PayPal login page. Your account will be charged on the day of your order. If you do not have a PayPal account, you can create one from the PayPal login page. For information about the PayPal service you should refer to the service website. Orders with PayPal payment method are subject to additional checks by our company and may be rejected, you may be asked for another payment method or there may be delays in sending them. You may also be asked to provide additional identification information.

18.Modification of the terms of use

The Company reserves the right to modify or renew these Terms of Use as well as to add new terms, according to its needs and trading habits, unilaterally and without prior notice, with only the necessary action posting the new Terms of Use on the Website.

The change in the Terms of Use does not apply to orders that have already been submitted by the user and for which the user has been informed of their receipt by the Website.

No amendment to the terms of sales contracts entered into under this Agreement will be considered and will not form part of it unless it has been made in writing and incorporated into the contract.

19. Assignment

You may not assign, transfer or sub-contract any of your rights and/or obligations under these Terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section will be null and void.

You will also receive, at the e-mail address you have given us, an e-mail accepting your order from the online store. This message is also the confirmation of the conclusion of a distance selling contract between the customer and the Company. In the same message you will be given instructions for payment by deposit in a bank account, if you have chosen this method of payment.

Once you receive the order acceptance message, you can no longer modify your order through the Website. In case you wish to modify or cancel your order, you should contact the Company directly, by phone at 2310 798060 on working days and hours (Monday to Friday 9-4.) Or at contact@mydvotion.com  except working hours, and let us know. However, the Company reserves the right to refuse the modification or cancellation of the order if its preparation has been completed or the customer has already been informed about the start of its shipment to him.

20. Breaches of these Terms and conditions

Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or commence legal action against you.

21. Force majeure

Except for obligations to pay money hereunder, no delay, failure or omission by either party to carry out or observe any of its obligations hereunder will be deemed to be a breach of these Terms and conditions if and for as long as such delay, failure or omission arises from any cause beyond the reasonable control of that party.

22. Indemnification

You agree to indemnify, defend and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and conditions, and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs and expenses relating to or arising out of such claims.

23. Waiver

Failure to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.

24. Language

These Terms and Conditions will be interpreted and construed exclusively in English. All notices and correspondence will be written exclusively in that language.

25. Entire agreement

These Terms and Conditions, together with our privacy statement and cookie policy, constitute the entire agreement between you and HIPPOKRATIS AE in relation to your use of this website.

26. Updating of these Terms and conditions

We may update these Terms and Conditions from time to time. The date provided at the beginning of these Terms and Conditions is the latest revision date. We will give you a written notice of any changes or updates, and the revised Terms and Conditions will become effective from the date that we give you such a notice. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions. To request a prior version of these Terms and conditions, please contact us.

27. Choice of Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of Greece. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of Greece.

 If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.

28. Contact information

This website is owned and operated by HIPPOKRATIS AE.

You may contact us regarding these Terms and Conditions through our contact page.





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